Return & Refund Policy

We take great care in curating and packaging every hamper to ensure it reaches you in perfect condition. Please read our return and refund policy carefully before placing an order.

1. No Cancellations

Once an order is placed and confirmed, it cannot be cancelled. This is because our hampers are freshly curated and prepared specifically for your order shortly after it is placed. We appreciate your understanding.

2. No Refunds or Replacements — Except in Case of Damage or Missing Items

We do not offer refunds or replacements for reasons such as change of mind, incorrect selection, or delivery delays.

We do offer a refund or replacement only in the following cases:

• The hamper or any item within it arrives damaged/broken
• The hamper is delivered with a missing item

3. Mandatory Unboxing Proof

To be eligible for a refund or replacement due to damage or a missing item, you must submit either:

• An unboxing video (recorded continuously from the moment the sealed package is first opened), or
• Clear photos showing the damaged/missing item alongside the packaging

This proof must be submitted to us within 2 days of delivery. Claims submitted after this window, or without valid unboxing proof, will not be eligible for a refund or replacement.

4. How to Submit a Claim

To report a damaged or missing item:

1. Contact us a +917021458085 within 2 days of delivery.
2. Include your order number, along with the unboxing photo/video as proof.
3. Our team will review your claim and get back to you within 7 business days

5. Approved Claims

Once your claim is verified and approved, we will offer either:

• A replacement of the damaged/missing item, or
• A refund for the affected item/order, processed to your original payment method

6. Contact Us

If you have any questions about this policy, please reach out to us at:

WhatsApp: +917021458085

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